Privacy Policy

1. Definition

This Privacy Policy governs the manner in which Stone Innovations Ltd collects, uses, maintains and discloses information collected from users (each, a "User") of the stoneinnovations.com website. This Privacy Policy applies to the website and all products and services offered by us.

2. Personal identification information

We may collect personally identifiable information from users in a variety of ways, including, but not limited to, when users visit our website, register on the website, place an order, subscribe to our newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features, or resources we make available on our website. Users may be asked, as appropriate, for their name, email address, mailing address, telephone number, and credit card information. We will only collect personally identifiable information from users if they voluntarily submit such information to us. Users may always refuse to provide personally identifiable information, except that doing so may prevent them from participating in certain website-related activities.

3. Non-Personally Identifiable Information

We may collect non-personally identifiable information about users when they interact with our website. Non-personally identifiable information may include browser name, computer type, and technical information about users' connection methods to our website, such as the operating system and Internet service providers used, and other similar information.

4. Browser cookies

Our website may use "cookies" to enhance your user experience. Users' browsers place cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users can choose to set their browser to refuse cookies or to notify them when cookies are being sent. If they do so, please note that some parts of the website may not function properly.

5. How we use collected information

We may collect and use users' personal information for the following purposes:

– To improve customer service: The information you provide helps us respond to your customer service requests and support needs more effectively.

- To personalize your user experience: We may use aggregate information to understand how our users as a group use the services and resources offered on our website. We may use feedback you provide to improve our products and services.

- To provide services: We may use the information that users provide about themselves when they place an order only to provide services for that order. We do not share this information with external parties except to the extent necessary to provide the service.

- To send user information: We may use the email address to send user information and updates related to their order. It may also be used to respond to their inquiries, questions and/or other requests. If the user decides to sign up for our email list, they will receive emails that may contain company news, updates, related product or service information, etc. If at any time the user wishes to unsubscribe from receiving future emails, they may do so by contacting us via our site.

- To improve our website: We continuously strive to improve our website offerings based on the information and feedback we receive from you.

- To process payments: We use appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of personal information, usernames, passwords, transaction information and data stored on our website.

To improve our website
To process payments
To run a promotion, competition, survey or other feature on the website
To send periodic emails

6. How we protect your information

At Stone Innovations Ltd, the security of your information is our top priority. We adopt appropriate data collection, storage and processing practices, as well as security measures, to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our website. Sensitive and private data exchanges between the website and its users occur over an SSL-secured communication channel and are encrypted and protected with digital signatures.

7. Sharing your personal information

We value your privacy and do not sell, trade or rent our users' personally identifiable information to others. However, we may share generic aggregated demographic information, not linked to any personally identifiable information, about visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. In some cases, we may engage third-party service providers to help us operate our business and the Site or to administer activities on our behalf, such as sending out newsletters or surveys. We will only share your information with these third parties if you have given us permission to do so.

8. Third-party websites

As you browse our website, you may encounter advertisements or other content that is linked to the websites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. Please note that we do not control the content or links displayed on these external websites, and we are not responsible for the practices of websites linked to or from our website. In addition, these websites or services, including their content and links, may be subject to constant change. They may have their own privacy policies and customer service guidelines. We encourage you to review the privacy policies of any third-party websites you visit, as your interaction with these websites is subject to their terms and policies.

9. Changes to this Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page and notify you by email. We encourage users to frequently check this page to stay informed of any changes regarding how we protect the personal information we collect. It is your responsibility to review this Privacy Policy periodically and become aware of any changes.

10. Your acceptance of these terms

By using our website, you indicate your acceptance of this Privacy Policy and Terms of Service. If you do not agree to this policy, please refrain from using our website. Continued use of the website following the posting of changes to this policy will be deemed your acceptance of those changes.

11. Contact us

If you have any questions about this privacy policy, the practices of this website, or your dealings with Stone Innovations Ltd, or if you have any technical issues, suggestions or improvements to the website, please contact us at: enquiries@stoneinnovations .co.uk.